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Wills Wing Frequently Asked Questions : Hang Gliders

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Hang Gliders : 9
Question:
I just ordered a hang glider – when will I get it?
Answer:

That depends on a lot of factors, and for many reasons we cannot give you an exact date on which you will receive the glider. Every order will have an estimated delivery date associated with it, according to the following:

Inventory Gliders:

Each glider listed on the inventory list will have an estimate of when the glider can be shipped from the factory. An inventory glider that is assembled, test flown and ready to ship, will be listed on the inventory list with an “Immediate” availability, meaning that it is available for immediate shipment. (That does not mean it will ship immediately – see item 3 – c below.) All other gliders will be listed as “Available:” as of some listed date – the date that we estimate that the glider, if purchased, can be test flown and available for shipment.

Custom Orders:

A custom glider order will be quoted an estimated ship date at time of order – again this is the date we estimate that the glider will be available for shipment from the factory.

Please keep in mind that:

  1. All delivery quotes are ESTIMATES only – they represent our best guess based on anticipated production rates and our past experience.

  2. A delivery quote represents our estimate as to when a given glider will be ready for shipment from Wills Wing to your dealer. It is not an implied promise of the date of actual shipment or of the date you will receive the glider.

  3. There are many factors that are at least partly outside of our direct control that can affect both the actual shipping date and the date you receive the glider:

    1. There may be unanticipated delays in production, due to material shortages, equipment downtime, employee absences, etc.

    2. There may be a delay in factory test flying due to weather or other factors.

    3. There may be a delay in shipping the glider after it is test flown as a result of consolidation with other items at the request of your dealer, or as a result of a backlog in the shipping department due to fluctuations in the shipping volume.

    4. There will be some time in transit for the glider after it is shipped from here, and there may be an additional delay after the glider arrives at your dealer in the delivery of the glider to you by your dealer.

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