Wing Contact Information
One of the hallmarks of Wills Wing is
our long time commitment to personal service.
We try to treat every Wills Wing customer
and potential customer as a personal friend.
We will make every effort to respond to
each and every request we receive for
service or information. Unfortunately,
we do have limited personnel resources
with which to provide direct, personal
customer support, and sometimes those
resources are overwhelmed by the sheer
volume of requests for help and information
that we receive. If you've tried
to contact us in writing, by phone or
by email, and haven't received a response,
it is most likely because we've been temporarily
overloaded, and haven't gotten to your
You can help us be more
effective in providing you with timely
service in the following ways:
you have product related questions,
or technical questions, take advantage
of the information that is already
in place on our web site. Look through
and technical support sections
of the site to see if those questions
are already answered. If you
have general questions about hang
gliding or paragliding, check out
the articles and frequently asked
- If you're a
retail customer and need service work
done on your glider, check with your local dealer.
Aside from hang glider sail repairs,
which we do perform
here at the factory, other service
work such as hang glider annual inspections,
repairs, parts replacements are normally
performed by a Wills Wing dealer.
- If you need
to order parts, use the online
or printed version of the appropriate
owner's manual to obtain proper part
numbers and descriptions, and please
include the glider serial number.
For any fabricated parts, we need
the glider's serial number, or a complete
description sufficient for us to identify
the exact model, size, year of manufacture
and any configuration options.
For hang glider leading edges and
leading edge parts, specify right
or left. Remember that for safety
reasons, replacement parts must be
ordered through an authorized dealer.
- If you need
technical help or info on a specific
hang glider, please
include the serial number in your
email or have it ready if you call.
If you can't find the serial number,
please have a complete description
including model, size, color, year
of manufacture, etc.
- If you have
a question regarding hang loops or
hang length, please measure your existing
hang loop to basetube length (from
hang point to top of basetube).
If you have questions regarding a
Wills Wing harness please provide
the serial number if available. If
you can't find the serial number then
identify the dealer it was purchased
from and provide a simple description
of the harness colors and any special
custom options it might have been
If, after looking
through the site, you still need to contact
us to get information or service, use
the following guide to help you contact
the right person. Keep in mind that
we can most efficiently respond to email
If you'd like to
learn more about Wills Wing and the people
who make your gliders and harnesses, as
well as a little company history, click
the 'History' link in the menubar above..
/ Departments / E-mail:
Customer Service, Dealer Service: Linda
Schedule, Technical Support, HG Harnesses, Hang Loops:
500 W. Blueridge
Orange, CA 92865
If you have general comments
about our products, service, website structure,
etc., we welcome you to submit them.
We regret that we may not be able to respond
to each and every e-mail message we receive;
please be assured that your comments will
be taken under consideration.
Thanks For Visiting!
Pearson, and Chris
Zimbelman - Purchasing
Bill Blaty - Battens, Wires
Tom Blaty - Airframes, Machinist
Ken Howells - Final Assembly
George Mantoan - Final Assembly
Gary Smith - CNC, Machinist
Matt Barker - Sail Cutter, Layouts
Becky Harrison, Alan King, Martin Maldonado, Carlos Mendosa,
- Sail Makers
Meier - Harnesses, Hang Loops
Eva Hanska - Accessories, Harness Maker
Elizabeth Amaya - Accessories, Glider Bags
Anthony Faletoi -
Production Test Pilots:
Steven Pearson, Mike Meier, Ken Howells, Matt Barker
all wish you a safe and enjoyable flying career.
Wills Wing Employees Group Photo
3 April, 2012